50% Off Event Hall Rental Monday - Thursday
50% Off Event Hall Rental Monday - Thursday
Q: How do I rent the event hall or chapel?
1st: Click here to check available dates.
A: Fill out the contract on this website. Fill in blanks, initial, and sign where indicated. The form will submit to us automatically after you have confirmed your email. Once we receive the contract, an associate will sign it and call to discuss event times and payment.
Q: Where do I see event hall and chapel rental prices?
A: Click this link> EVENT HALL & CHAPEL CONTRACT".
Q: Can I bring in my own food, decor, dj, and cake.
A: Yes, Event Central allows outside vendors.
Q: How soon should I book the facility for my event?
A: For best availability, as soon as you know you need a venue.
Q: How much is the first payment?
A: 35% of the total due in cash or card (additional 3% for card use).
Q: When is the final payment due?
A: 15 days prior to event date along with final guest count.
Q: Can I make changes to the contract after I make the first payment?
A: Yes, as long as the changes to be made are available.
Q: Can I cancel my contract, if I change my mind?
A: Yes. 61 or more days before event. There are no refunds issued. A credit will be issued for future rentals according to the policy in the event hall contract.
Q: Can I change the date on my contract, if I need to reschedule?
A: Yes. We will check availability for the new date. If the new date is not available, no refunds will be issued. A credit will be issued for future use at Event Central or the payments would be forfeited. This policy depends upon how many days before event the changes are being made.
Q: Do I get a copy of the contract?
A: Yes. At booking and each time a payment is made, if in person.
Q: Can I bring in alcohol?
A: Yes. You will contact the ABC office on Mercury Boulevard in Newport News for their procedure. This information is also in our contract. Liquor license must be posted by the bar at Event Central during event.
Q: Do I need my original paperwork when I come for my event?
A: No. Event Central will have the original copy with all the booked days and times you asked for.
Q: Do I have to use Event Central's vendors?
A: No. You can bring in outside vendors. Our vendors may give better pricing than outside vendors and Event Central's vendors are familiar with our facility.
Q: What is required the day of the event?
A: A walk thru is done with an Event Central representative 15 minutes prior to your contract time to ensure what your responsibilities are during and at the end of the event. You are also required to setup your own tables and chairs in the beginning, unless you have contracted Event Central to do so. A mask is required at the walk-thru and during your event for all individuals present. At the end of the event, you will be required to take out all items brought into the facility, including trash, and turn off all lights.
Q: Do I get a discount on party rentals when I rent your event hall?
A: Our prices are the best in Hampton Roads, therefore the only discount provided is 5% military.
Q: What if I break Event Central's property at the event?
A: The cost of fixing and/or replacing that property is due immediately. The responsible person on the contract is responsible for any damages to Event Central property, any injury to guests, and any intoxicated guests.
Q: What happens if I go over my original contracted time?
A: $100. an hour will be charged and due immediately.
Q: Do I have to clean the facility when we are finished?
A: You will be required to cleanup all items brought into the facility, pickup all trash in all rooms and take to dumpster, stack chairs, and roll tables. There is a required $100. cleaning fee, which goes to the individuals hired by Event Central to thoroughly clean all rooms after you and your guests, such as mopping, wiping tables, cleaning bathrooms, etc.
Q: Do you have a dressing area for clients?
A: Yes. Event Central provides two areas for dressing with a private bathroom on the second floor.
Q: How late can we stay?
A: Times are noted on your contract according to your request. The latest is DJ must quit by 11 pm, event breakdown 11pm -12am, and lockup is no later than 12 am.
Q: How many people does the facility hold?
A: 100 guests at round tables and 2 on the stage with King & Queen throne chairs. Due to Covid-19 restrictions, we are currently at 52. 5 guests per 60" round table and 2 on the stage. We will resume our full capacity once the governor lifts the Covid restrictions.
Q: What comes with the event hall and chapel?
A: You get lots of items to use for FREE. Please see the list of items in the contract for all items provided with each room.
Q: Have more event hall questions?
A: Just give us a call or send us an email.
Q: How do I get a quote for party decoration rentals?
Q: How do I book the decoration rentals after I get my quote?
A: Just give us a call or stop by our showroom to make your payment of 35%. The final payment is due 15 days prior to your event.
Q: When do I pickup and return the rentals?
A: Rentals are usually picked up the week of the event on a Friday 10a-3p or Saturday 10a-2p. Rental returns are due back to Event Central Monday 10a-3p.
Q: Is delivery and pickup service available for the rentals?
A: Yes. Event Central can provide information for a delivery and pickup company, which can accommodate that service.
Q: Can I change the items on the quote or contract?
A: Yes. As long as those items are available for booking. Other policies may apply depending upon the date of the contract.
Q: What happens if I cancel my rental contract?
A: No refunds are issued. A credit would be issued for future use at Event Central. There may be a restocking fee or consult fee, depending upon when the contract is cancelled.