Event Hall Questions & Answers
Q: When can I tour the event center?
A: Mondays 10am - 3pm.
Event Central, 9912 Hosier Street, Newport News, VA 23601
No appointment is required.
Q: How many attendees does the facility hold?
A: 102 = (100 guests at round tables and 2 on the stage in the
throne chairs.)
Q: How much does it cost to rent the event center?
A: $125. an hour (3 hour minimum) or $1000. per day for the event hall.
Every contract is also required to pay a $100. janitorial fee.
Q: Where can I see the policies and book the event center?
A: Click this link> FACILITY CONTRACT". Follow the instructions at the top of the facility contract page.
Q: How much is the first payment?
A: 35% of the total due in cash or card (additional 3% for card use).
Q: When is the final payment due?
A: 15 days prior to event date along with final table & chair count.
Q: What is NOT allowed in our facility?
A: No gum.
No glitter.
No confetti.
No confetti balloons.
No selling alcohol or cash bar.
No live flames (except birthday candles).
No food, drink, or bar stations in main hall.
No attaching to walls, furniture, trim, stages, or fixtures.
No seating guests with tables and chairs on dance floor.
No cooking in kitchen (only warming of pre-cooked food).
No moving bar, stages, thrones, dj stand, stage tables, or backdrops.
Q: Can I bring in my own food, decor, dj, and cake.
A: Yes, we do allow outside vendors. Food is setup in kitchen.
Bar is in service hall. Cake is on stage in main hall. DJ is on dj stage.
Q: How soon should I book the facility for my event?
A: As soon as you know you need a venue. No dates are held without a payment.
Q: Can I make changes to the contract after I make the first payment?
A: Yes, as long as the changes to be made are available.
Q: Can I cancel my contract, if I change my mind?
A: Yes, according to the policy in the contract. There are no refunds.
Q: Can I change the date on my contract, if I need to reschedule?
A: Yes. Rescheduling would need to be done 61 days or more before the event date.
Q: Do I get a copy of the contract?
A: Yes. At booking all parties will receive a copy of the contract via email automatically.
Q: Can I bring in alcohol?
A: Yes. A liquor license must be posted by the bar at Event Central during event. Instructions to apply for the liquor license is in our contract. Alcohol is not permitted for teen parties or public events. Alcohol cannot be sold during events.
Q: Do I need my original paperwork when I come for my event?
A: No. Event Central will have the original copy with all the booked days and times noted as given by you at the original booking date.
Q: Do I have to use Event Central's vendors?
A: No. You can bring in outside vendors.
Q: What is required the day of the event?
A: A walk thru is done 15 minutes prior to your contracted time with you.
You are required to setup tables/chairs, stack at the end of event, and take out all items brought into the facility, including taking trash to the dumpster on site. (A clean up list is posted in the kitchen.)
Q: What if I break Event Central's property at the event?
A: The cost of fixing and/or replacing that property is due immediately. The responsible person on the contract is responsible for any damages to Event Central property, any injury to guests, and any intoxicated guests.
Q: What happens if I go over my original contracted time?
A: $125. an hour will be charged and due immediately.
Q: Do I have to clean the facility when we are finished?
A: You will be required to cleanup all items brought into the facility, pickup all trash in all rooms and take to dumpster, stack chairs, and roll tables. There is a required $100. janitorial fee for the building, which goes to sanitizing surfaces, mopping, wiping tables, cleaning bathrooms, etc. The required clean up task list for clients is posted in the kitchen.
Q: Do you have a dressing area for clients?
A: Yes. Event Central provides two areas for dressing with a private bathroom on the second floor. A janitorial fee of $50. is required.
Q: How late can we stay?
A: Times are noted on your contract according to your request. The latest is DJ must quit by 11 pm, event breakdown 11pm -12midnight, and lockup is no later than 12 midnight.
Q: What is included with each room?
A: Check the list in the contract.
Q: Have more event hall questions?
A: Give us a call at 757-873-1244 or send an email to eventcentralvainfo@gmail.com